Every year Crown’s Australian resorts attracts over 32 million visits making them amongst Australia’s most visited tourist attractions.
Overall, ACIL Allen Consulting estimated that in 2018, the combined per-annum value-added impact associated with both the capital expenditure and operations was up to $3.2 billion for Crown Melbourne and $1.2 billion for Crown Perth. As well, approximately 18,000 people are directly employed across both properties, making both Crown Melbourne and Crown Perth the largest single-site employers in Victoria and Western Australia respectively.
Crown currently trains its own employees and operates major in-house training colleges at Crown Melbourne and Crown Perth. In order to meet the extremely high service requirements of this facility, it is intended that this model will be replicated with a Crown College in Sydney.
At Crown, our aim is to create clear career pathways for our employees. In the 2019 financial year, over 870 employees were enrolled in Certificates III and IV, and Diploma level qualifications, with over 8,500 apprentices and trainees graduating since the inception of Crown College.
Crown’s employees are instrumental in ensuring the consistent delivery of exceptional levels of customer service. As such, Crown is committed to continuing to provide its employees with meaningful learning and development opportunities.