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About Crown

Every year Crown’s Australian resorts attract approximately 31 million visits making them amongst Australia’s most visited tourist attractions.

Overall, ACIL Allen Consulting estimated that in 2018, the combined per-annum value-added impact associated with both the capital expenditure and operations was up to $3.2 billion for Crown Melbourne and $1.2 billion for Crown Perth. As well, approximately 18,000 people are directly employed across both properties, making both Crown Melbourne and Crown Perth the largest single-site employers in Victoria and Western Australia respectively.

 

Staff Training

Crown currently trains its own employees and operates major in-house training colleges at Crown Melbourne and Crown Perth. In order to meet the extremely high service requirements of a six-star facility, it is intended that this model will be replicated with a Crown College in Sydney.  

At Crown, our aim is to create clear career pathways for our employees. In financial year 2018, over 640 employees were enrolled in Certificates III, IV and Diploma level qualifications, with over 8,500 apprentices and trainees graduating since the inception of Crown College.

Crown’s employees are instrumental in ensuring the consistent delivery of exceptional levels of customer service. As such, Crown is committed to continuing to provide its employees with meaningful learning and development opportunities.

 

Visit Crown Resorts CSR Report